ATD-2: Resolving Conflict

Today's topic is conflict and what you can do about it. It's important to remember that no matter what you do, you will encounter conflict in your team.

But don't panic. Conflict is not a bad thing in a team — it can lead to innovation and breakthrough — but unresolved conflict can tear your team apart. It's not hard to work through conflict, but it takes effort.

The key effort being that you must deal with the issue, not the person. And because we are humans with lots of emotions, that makes it tough. We aren't the best at separating the issue from the person because it just mushes together in our minds.

What You Will Learn (Free guide below)

  • The three areas you must develop team guidelines around for dealing with conflict in your team.
  • A five-step process for resolving conflict.

I Would Love To Hear From You

If you have a burning question about a team issue that just won't seem to go away, just submit it to Ask the Team Doc. Simply go to askteamdoc.com/question, fill in the form and submit it to me.

Please subscribe below to the podcast to get automatic updates to your device.

About Denise O'Berry

Denise O'Berry is President of The Small Business Edge Corp, a small business consulting firm. A small business owner since 1996, Denise understands the challenges facing small business. She's lived them herself and helped hundreds of clients work through the frustrations, fears, and joys of owning a small business. Denise is the author of Small Business Cash Flow: Strategies for Making Your Business a Financial Success, a practical guide about keeping the cash in your business - where it belongs. Find more resources and tips at deniseoberry.com and askteamdoc.com